The Bundesliga clubs are all faced with the same Problem: How do you already purchased a ticket, and their refund, as long as the games take place without spectators? FC Schalke 04 decided in the procedure – in contrast to most of the other clubs – against a simple purchase price refund and a voucher solution. The opportunity to have the money before the year 2022 cash, there is only one case of hardship, the Letter from the club to the Fans. The people at the social networks for Trouble. (Read also: mind games in the Bundesliga: has feels unreal the)
FC Schalke 04 wanted to back money in a case of hardship out
The Corona-pandemic for the Bundesliga as well far-reaching consequences. After the game mode has been temporarily set to complete, the games now as the spirit of the games without spectators. In addition to the lack of revenue from ticket sales, the clubs must refund the already sold tickets. While some associations found in the case of the ticket refund non-bureaucratic solutions, and the Fans their money usually without problems, transferred, did the financially ailing Schalke hard, the Fans.
Who wants to have it back before the year 2022 the money for non-attended League games, should prove to the club's financial plight and the corresponding supporting documents, the Declaration of the Bundesliga. With this approach, Schalke is even on the legally safe side. Because according to the "law to mitigate the consequences of the Covid-19 pandemic in the event of contract law" can be a card owner of the money before 1. January 2022 back to get obligatory only if he is in urgent need of it. This case of need, must prove to the card holder. On the Schalke-form, it is stated: "Why do you need the money now? Justify your hardship request ( ... ) if possible, please include the appropriate documents." Quickly in the social networks of critical voices have been raised. (Also interesting: football after Corona – so it goes in the Top European leagues)
FC Schalke 04 have apologised for the lack of empathy and the burden of proof in the case of hardship application
After the Outcry of indignation in social networks, the club apologized on 3. June and published on the Website and its Social Media channels, a statement - without, however, of the hardship provision is a move away.
On the Homepage it is stated further: "There is no question that Schalke 04 will deal with the application of Fans who depend for economic reasons on a prompt refund of the ticket price, sympathetically. There is no evidence to submit, and it will, of course, controlled by no one''."
This article from (GQ.de)
*The post "Schalke 04 ticket refund only in case of hardship, Fans are upset the club responds in a half-hearted" is written and published by GQ. Contact with the executives here.GQ Updated Date: 04 June 2020, 07:26