Almost every fifth German is skeptical towards digital forms of banking transactions. In a representative YouGov survey on behalf of the cooperative Association, 18 percent of 2031 respondents indicated that they do not want to basically use Online Banking, and mobile forms, such as contactless payment. The main constraint of the skeptics is the fear of fraud (46 percent), in addition, many of these customers feel more secure when they conduct financial transactions with people instead of machines (30 percent).

Corona-crisis, could a digital payment traffic boost

Still, the Association, the Volks and Raiffeisen banks, in all provinces, with the exception of Bavaria and Baden-Württemberg represents, in the Wake of the recent developments permanently boost for digital channels.

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"The Corona pandemic could be the digital Banking and payments a further boost, if we are able to support the people even more when you use our services", said the spokesman of the management Board of Hannoversche Volksbank, Jürgen guard. He directs the cooperative Association, the working Committee of market and products.

No cash: customers to believe in better Hygiene

After all, 13 percent of respondents said they used Online Banking now and more or would. For contactless payment, this is to say 24 percent. Well, every Second (56 percent) of those who handle banking transactions now increasingly on digital channels, with higher Hygiene. 45 percent appreciate it, to not leave their homes. Were called these reasons the most common of the age group 55 years and over.

as A result of the survey is, however, For three-quarters of Bank customers, the Corona has changed crisis to the habits in Banking, nothing. "Who holds the money, is the Stupid": expert warns of Entwertungs-wave FOCUS Online, "Who holds the money, is the Stupid": expert warns of Entwertungs-wave cat go on a defenseless dog and get immediately the receipt, FOCUS Online/Wochit cat go on a defenseless dog and get immediately on the receipt

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Date Of Update: 21 May 2020, 16:26