A Ranking system to show how satisfied taxpayers are with the tax offices. A city performs well in the reviews at the worst.As a satisfactory financial offices work according to the taxpayers? This is to show an analysis based on reviews of the Taxpayer in the network. More about the satisfaction ranking, click here.
satisfaction ranking: In these cities, the tax authorities are on the "most unpopular"
How satisfactory is the tax authorities of the 20 largest cities in Germany work in the eyes of the Taxpayer,* has analyzed the Fintech Taxando according to their own information. For the investigation of the tax-App evaluated over 2,600 reviews for 80 tax offices to Google , as it is said in the message. The Online assessments of the individual financial offices, the Startup Taxando summed up according to its own data for the analysis for each city. "A lot of people have had problems with the functioning of Offices", - stated in the message.
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satisfaction ranking: Stuttgart tax offices are the worst reviews
And more: "The worst-assessed taxpayers* the tax offices in Stuttgart: In this you placed two of the possible five stars. Users complained especially unclear responsibilities in case of problems with the digital control program Elster, as well as the rudeness of the staff on the phone." A similar assessment, the tax authorities received according to the analysis, in Bochum (2,2-star). The Essen's tax offices were able to convince the least, - stated in the message, and have a 2.4 star. "A total of 14 of the 20 surveyed financial institutions were subject to the Federal-wide assessment average of three stars." All the results of the investigation published by the Portal online.
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analysis: To financial authority in Berlin, most of the reviews
of a total Of over 2,600 reviews for the 80 studied, tax offices undermined, for the most part, the respective tax offices in Berlin: With nearly 600 reviews of the capital on the highest number of assessments. "It followed at some distance by Köln and Hamburg, each with around 240 and 230 reviews."
Maciej Szewczyk, Co-Founder and CEO of Taxando, commented on the analysis : "The analysis clearly shows that the dealing with the taxpayer in the tax offices can still improve. Many wish for a faster processing of your tax return as well as an expert answer your questions. Because of the jungle of documents and subject-specific linguistic formulations of a tax return, many people feel insecure."
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