Sure, you’ve got the latest, most cutting-edge, most gizmo-laden technological solution available. But have you found it challenging -- to your dismay, that after all that investment -- to efficiently manage your apps? Has it been hard keeping your system aligned with your evolving business and user needs? If you answered in the affirmative, you need application management services (AMS) to assist you with monitoring and maintenance.
Here’s more on why you need application management services.
What are Application Management Services?
This is essentially external and ongoing support for your applications. Application Management Services give your IT department the time and space to concentrate on current projects while making sure the apps that help your organization function, operate as they’re supposed to.
How Popular are AMS?
Increasingly so. In fact, its market size will likely surpass $4.1 billion within the next four years, GlobeNewswire has reported. So, do not get caught on the outside looking in.
Who Needs Such Services?
As we say, you’re a prime AMS candidate if you’re having a hard time keeping your system on the same page as your ever-changing – in this unstable environment, anyway – business and user requirements. You’re also a good fit if you’re wrestling with flagging productivity and rising costs and can’t seem to realize business value.
What are Some of the Benefits of AMS?
AMS can upgrade and extend the lifecycle of your crucial applications and infrastructure. How? By helping you put in place best practices, techniques, and procedures that drive productivity, efficiency, and innovation. Other benefits include:
Cost effectiveness
The thing about all this novel technology is that it’s increasingly complex. (It’s always something, eh?) Well, you’ll have in AMS work partners access to better skills and talent that you otherwise wouldn’t be able to get by hiring a couple of new IT pros. So, you’re saving money.
Reactive and proactive services
Reactive AMS involves solving issues and application inefficiencies. On the other hand, proactive services help you with strategy and planning. You need both.
What Can Mercer Offer?
If you have Workday tenants, you should consider Mercer for its application management services. The consultant can help you make the most of your ERP software, because remember, deployment is merely the initial step. There is a myriad of unexpected issues that can crop up, and you need support for that as well.
Mercer’s AMS support team will make sure that your Workday launch is optimal. Meaning, that it is customized for YOU, considering YOUR organization’s requirements, structure, and people. And as we emphasis, there’s no stopping there. Mercer’s team will be on hand to ensure your software’s ongoing viability and maximization.
Because it doesn’t work on ERP implementations, the team is there for you 24-7 for Workday post-production support. Mercer also offers experienced leadership to help you produce answers for your biggest challenges. What’s more, you’ll be assigned a success manager whose sole job is to keep you satisfied. This manager will be all over problems that will invariably arise and help with road mapping and functionality strategizing.
Now you know why you need application management services. Hey, apps are wonderful things. In fact, they’ve long become a big part of how we communicate, consume news, and work. The thing, though, is that as apps become increasingly capable, they also become more complex and, thus, harder to maintain relative to bug fixes, security, etc. This is where application management services come in, and why enlisting their help – we recommend the consultant Mercer, which has a 92% customer satisfaction rate, just saying – is a wise business decision.
