The electronics giant LG wants to use data from hundreds of millions of devices in households on a large scale to make software based on artificial intelligence more useful. While AI programs are often optimized with data from the Internet, LG has the "unique opportunity" to use real-time information from everyday life, said CEO William Cho at the CES technology trade fair in Las Vegas. He added that this would “of course” only happen with the express consent of the users.
From interactions with various technology in the home, conclusions can be drawn about behavior patterns and people's moods, for example through tone of voice and facial expressions, Cho said. With such data you have a better understanding of what users need and want. Personal data should be processed on devices directly in households and should be particularly protected. LG also wants to open its smart home platform to other providers in order to be able to offer users all-round support.
To interact more naturally with people, LG also wants to use chatbots along the lines of ChatGPT. For example, a stove could then give information in complete sentences instead of communicating in brief notifications. The company also presented a small robot that can move around the house. The “AI Agent” is equipped with cameras and other sensors and can explore the household and communicate with the residents. For example, he can bring necessary medication in the morning, greet residents at the front door when they return home and, if necessary, call emergency services, explained LG.
LG wants to expand its linked AI system to cars. For example, if children fall asleep in the back seat, the software would suggest turning off their screens and turning down any music that may be playing.