Lufthansa boss Carsten Spohr answered questions from stern for over an hour. Why is flying so expensive? Why is there always a fight with the workforce? How does the airline boss react to bad customer reviews? And is it true that Lufthansa only earns eight euros on a ticket?

stern author Norbert Höfler and photographer Felix Schmitt met Lufthansa CEO Carsten Spohr in his office in the Lufthansa Aviation Center at Frankfurt Airport.

Access to all STERN PLUS content and articles from the print magazine

ad-free

Already registered?