Since April of 2018, must have all the in the EU newly produced cars, the automatic emergency 'E-Call' or eCall is on Board. The System automatically establishes a telephone connection to the monitoring station for fire and rescue service or to the Headquarters of the car manufacturer and transmit the data to the accident. Also, a voice connection is possible. FOCUS Online has made it a Mercedes Test - for more on this you can see in the Video. In the Volkswagen group, the wizard, meanwhile, for Trouble and has not stopped the delivery of several models, because the ECall is working properly. the Peugeot Emergency assistance E-Call of duty

How eCall works

The SOS button is located, depending on the type of vehicle to different Places. The actual emergency call button is hidden behind a small flap, to prevent accidental alarms. The System:

• In the case of severe accidents (if Airbags and seat belt pretensioners have been activated), the System automatically an emergency call. Even if the driver is unconscious, can eCall to get help.
• When you press the button manually - not only after accidents, but also in other emergencies such as a heart attack - builds the System within 15-20 seconds, an emergency call. So don't panic if it is not immediately someone reports.
• The emergency call Agent, or the rescue coordination centre immediately have important information, especially the exact location, direction of travel or the means of propulsion of the vehicle. The site can then be accessed via the rescue coordination centre in the Form of accurate GPS coordinates directly to the respective emergency services or the fire brigade sent to the car. Be saved in case of an emergency vital minutes that would pass in the search for the precise location of the accident. Here, the Auto-Newsletter

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location and accident severity

"We recognize, whether a manual emergency call using the SOS button or automatically triggered emergency call (Airbag and pyrotechnic seat belt tensioners) has been sent. Thus, we have heavy already a first indication of the accident and can better prepare for the rescue units and instruct," says Daimler spokesman Georg Walt hard. In addition, the System in the Mercedes, which language is set in Auto detect. In the case of English, a call Agent speaks fluent English and reports so. Conversely, this also helps in foreign countries: "Even if you have an accident, you are addressed in German, and our Agent then translates all that is necessary to the Spanish rescue workers," explains Walt hard. In the case of other car manufacturers which works in a similar way.

Important: , as well as the emergency of the fire and rescue service (phone 112) you should also use the SOS button in the car is really only in the case of a real emergency.

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Date Of Update: 22 May 2020, 07:29