"the Canton of Zurich, Hotline," says the man in the olive-and-orange Uniform into the microphone of his headset, and called his name. Then he listens to the man on the other end of the line, write the name and phone number, the keyword, a brass band, and arranges his information papers. In a factual, calm tone of the civil guards, who's working as a data specialist repeated, the legal limit for events and says: "your concert would be allowed, but they tended to be risk-people over 65 among the visitors. How many do you expect?"
Since the end of February room of the old military sitting in the training of around a dozen civil guards barracks daily. Supported by two cantonal police officers, you take phone questions from operators and municipalities from the Canton of Zurich with respect to the requirements for the Coronavirus. The Canton police has installed the Hotline on behalf of the Directorate of Health. On Tuesday afternoon, men from the lower country the second and last day. None of the men is older than 40, all in full Uniform – a has deposited his combat boots next to the table.
"At 30-risk persons, it is in your discretion whether or not to hold the event or not."Civil guards during consultation
In the room is so quiet that you can hear the Vibrating of a mobile phone. Most of the civil guards are reading the latest reports about the disease deepened, one in Hermann Hesse's "Steppenwolf". Still, only the wind music organizer is in the lead.
He expects the civil guards, according to the, comes to 30 percent of persons at risk to his concert. The civil protectors of the scrolls, meanwhile, on his screen on the Corona Site of the Directorate of Health. "Then it is your discretion as to whether they hold on to the event or not." He advises, to provide for the implementation of the recommended hygiene measures, and putting up posters. "You can find on the Site of the Directorate of Health."
feel useful to do
The Canton police sees the Hotline as a confidence-building service to the population. The top priority of the advice. It is also intended to relieve the Directorate of Health.
"I'm glad I could help you," says the civil guards to brass music organizer. The man would cancel the concert. It can't be Fun with so few spectators. While he holds the phone digital, and two rows in front, a elderly care nurse, a woman on the phone who are traveling for three weeks to Australia. She's worried that her 76-year-old mother in their absence, it could be infected. "Excuse me, but since I know too little," says the civil guards and refers the caller to the medical Hotline. Ringtone. A health Board. He asked if it really was an event with mostly older people to cancel. The civil guards confirmed.
"Only when the Federal government and the health Directorate informed, quick-drying, the frequency is high." Marcel Frei, head position and surgery at the Kantonspoizei
A majority of the calling catches up with the Hotline to get a second opinion. "You are well informed and want to be confirmed by us in their decision," says a Civil activist. Thanks for the advice will give you the feeling of making a meaningful activity. Security chief Mario Fehr (SP) speaks of a success story. "Impressed me, such as civil defence and police recorded work together."
Around 2600 requests have been received since the commissioning of the service, two-thirds were related to events, 18 per cent Medical. In the first week, the Hotline was staffed around the clock, since Friday from 7 am to 23 PM. A legality of the calls is not observed Marcel Frei, head of location and Operation with the cantonal police. "Only if the Federal government and the health Directorate informed, quick-drying, the frequency is high."
the phone rings Again. The organizer of a children's clothing exchange wants to know whether to prepare for the event in April. The civil guards, a communications specialist, takes a lot of time. "The Situation is dynamic. Wait for the latest measures taken by the FOPH at the end of the week."
If these will be tightened on Friday, could be increased by the operation of the Hotline to 20 people.
Created: 10.03.2020, 23:07 PMUpdated Date: 11 March 2020, 06:01